Make sure your contact information is up to date so that sellers are able to get in touch after a purchase. Select Send a copy to my email address if youd like to receive a copy of the message.
If you don't get the option to 'See More' or 'Contact an Agent' for some reason, then you can type in a handful of options to trigger it. If you cant find a solution to your question, select Other, then select Contact the seller.Contact a teammate through your preferred contact channel (you may need to select 'See More' and then 'Contact an Agent').Quickly get the help you need to easily solve any issue.Chat with our automated assistant to either: Select the topic that best matches your reason for needing to contact us (you may be asked to narrow it down more than once)ĥ. Click "Contact Us" at the bottom of the pageĤ. You can use this page to search eBay Help for existing topics and browse general Help Articles that may address your question, ORģ. At the top of any eBay page, click on "Help & Contact"Ģ. The next best way to talk to their customer support team, according to other eBay customers, is by calling their 86 phone number for their Fraud Detection department. Read our policies on False or missing contact information and Offers to buy and sell outside of eBay for more information.EBay customer service is available 7 days a week. To get you to the right person, log into your account first, then follow these steps (screen shot provided below):ġ. While 86 is eBay's best toll-free number, there are 5 total ways to get in touch with them. If a seller asks you to complete a transaction outside of eBay, please let us know. When this happens, it poses a risk of fraud, and buyers and sellers aren't covered by our protection programs if something goes wrong. One of our top priorities is protecting our members, so we don't allow contact information to be used to complete sales off our site. If you respond to an email from a seller who has shared their number, you'll see an option to view the seller's phone number at the bottom of the page.If you continue to the contact form from the Find answers page, you'll see an option to view the seller's phone number at the bottom of the page.When you select Contact seller and then Other on the Find answers page, you'll see an option to view the seller's phone number Find answers to your buying, selling, and account questions, or contact us for more help.You can find a seller's phone number in the following places on eBay, if they've opted to share their number:
EBAY CUSTOMER SERVICE TELEPHONE NUMBER HOW TO
You can find out how to update your details in our Changing your contact details article. Select Send a copy to my email address if you'd like to receive a copy of the message.If you can't find a solution to your question, select Other, then select Contact the seller.Choose the topic that best matches your question on the Find answers page.Go to the Seller Information section at the top of the listing and select Contact Seller.Here's how to get in touch with a seller who accepts questions: If the seller accepts questions, you'll see Contact seller in the Seller Information section of the listing. Not all sellers accept questions before you buy an item. Contacting a seller before you buy an item You can also contact the seller through your Purchase history - opens in new window or tab by selecting Contact seller next to the item. If you've already bought an item from a seller, you can contact them using the button below. Contacting a seller you've already purchased from You'll find answers to most questions you have about an item on the listing, but if you can't find what you're looking for, sellers are usually happy to help if you contact them. Are you a seller needing to contact a buyer? Read our article on contacting a buyer
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